FAQ

FREQUENT ASK QUESTIONS

Can I get sample from you ?

Yes, we can supply samples normally free of charge shipped on courier collect basis.

What are your payment terms ?

Payment is normally by inter-bank telegraphic transfer. We accept western Union as well. For big order, we accept 30% deposit and balance 70% 10 Days before shipment.

How long is your production lead time.

Our production lead time is normally 30-35 days depend on the order sizes and the needs of logo printing.

Port of Discharge is either Port of Shenzhen or Port of Hong Kong.

Do you custom-made project? What information you will need from us ?

Custom projects are welcome! We have our own highly experience design and engineering team. Please send us your design for our study and quotation. If NDA is needed, please send it for us for study and signature.

Who should I contact to discuss my project ?

You can contact Vera by e-mail on “hotline@benz.com.hk ”  for discussion.